1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, analyse how the site is used, and support features such as secure payments and email sign-ups.

2. How we use cookies

We use cookies to:

• ensure our website functions correctly

• remember your preferences and consent choices

• understand how visitors use our website

• support secure transactions and forms

• improve the performance and content of our site

We do not use cookies to sell personal data.

3. Types of cookies we use

3.1 Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off. They are used for:

• security

• form submissions

• payment processing

• remembering consent preferences

These cookies do not require consent.

3.2 Analytics cookies

These cookies help us understand how visitors use our website so we can improve it.

We use Google Analytics to collect anonymised information such as:

• pages visited

• time spent on pages

• general location (country level)

Analytics cookies are only set if you give consent.

3.3 Marketing and communications cookies

These cookies support:

• email marketing and tracking via ActiveCampaign

• checkout and purchase tracking via ThriveCart

They help us understand engagement with emails, pages and offers.

These cookies are only set if you give consent.

4. Third-party services

Our website uses services provided by trusted third parties, which may place cookies on your device, including:

• Squarespace (website hosting and functionality)

• Google Analytics (website analytics)

• ActiveCampaign (email communications and engagement tracking)

• ThriveCart (payments and digital product delivery)

• Stripe (secure payment processing)

These providers process data in accordance with their own privacy policies and applicable data protection laws.

5. Managing your cookie preferences

When you first visit our website, you will see a cookie consent banner allowing you to:

• accept all cookies

• reject non-essential cookies

• customise your preferences

You can change or withdraw your consent at any time via the cookie settings link on our website or through your browser settings.

6. How to control cookies via your browser

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, although this may affect how the website functions.

Browser support pages:

• Chrome: https://support.google.com/chrome/answer/95647

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law or our services. The latest version will always be available on our website.

8. Further information

For more information about how we use and protect your personal data, please see our Privacy Policy.

If you have any questions about this Cookie Policy, you can contact us at: hello@withsoulla.com